Returns & Refunds
At RichRyno, we want you to be satisfied with your purchase. If you receive an item that is damaged, defective, or incorrect, please contact us so we can help.
Return Requests
To request a return, contact us at:
Please include your order number and the reason for your return. If your item arrived damaged or defective, please include clear photos of the item and packaging.
Return Conditions
To be eligible for a return, items should generally be unused, unworn, and in their original condition and packaging.
Certain items may not be eligible for return where permitted by applicable law.
Refunds
Once an approved return has been received and inspected, we will notify you about the status of your refund.
If approved, the refund will be issued to the original payment method. Processing times may vary depending on your payment provider or bank.
Damaged or Incorrect Items
If you receive the wrong item or an item arrives damaged or defective, please contact us as soon as possible. We will review the issue and provide the appropriate solution.
Important
Return eligibility and shipping costs may vary depending on the circumstances of the return. Please contact our support team before sending an item back.
Need Help?
Email support@richryno.com and include your order number.